The 60-year-old carer from Shellharbour said she just wanted answers, given she had been a loyal supporter of the brand since 2021.
“I noticed towards the end of last year … the produce wasn’t predominantly Australian as it used to be, the choices had diminished,” she said.
‘The last order I put in over two weeks ago I have not received at all, and I have not gotten my money back.’
Delish customer Janet Halliday
“Then they changed delivery days, it was now a Friday and it was between midday and 8pm which is not ideal … then the last order I put in over two weeks ago I have not received at all, and I have not gotten my money back.”
Dozens of customers took to social media, including pages belonging to Jaeger and Claire, voicing their frustration about undelivered goods, unanswered emails and lack of refunds.
Customers were mostly confused as to how a company that was in liquidation with money owing to creditors could still be taking orders. Claire and Jaeger’s smiling faces remained emblazoned all over the website.
The Delish Deliveries website still had references to previous owner Jaeger Richmond at time of publication.
In the background, the company had quietly changed hands. While the couple’s original…